Last Updated: 06 January 2026
Privacy Policy for Prospect Heights Locksmith Brooklyn
This Privacy Policy describes how Prospect Heights Locksmith Brooklyn ("we," "us," or "our") collects, uses, and discloses your personal information when you visit our website, contact us for services, or otherwise interact with us. Prospect Heights Locksmith Brooklyn is committed to protecting your privacy and ensuring you have a positive experience while using our services.
1. Information We Collect
We collect various types of information from and about you to provide and improve our locksmith services, communicate with you, and operate our business effectively.
a. Information You Provide Directly to Us
When you interact with Prospect Heights Locksmith Brooklyn, you may provide us with personal information, including: * Contact Information: Your name, email address, phone number, and physical address (e.g., for service calls or billing). * Service Request Details: Information about the locksmith service you require, such as the type of lock, security issue, location of service, and any specific instructions or details you provide. * Communication Content: Records of your correspondence with us, including emails, text messages, and phone call recordings (if you are informed and consent to recording, where applicable). * Payment Information: If you make a payment for our services, your payment card details or other financial information may be collected by our secure third-party payment processors. Prospect Heights Locksmith Brooklyn does not directly store sensitive payment card information.
b. Information Collected Automatically
When you visit our website, we may automatically collect certain information about your device and browsing activity through cookies and similar tracking technologies: * Device and Usage Information: Your IP address, browser type, operating system, device identifiers, referring URLs, pages viewed, time spent on pages, and other website usage data. * Location Information: We may infer your general geographic location from your IP address. For on-site service requests, the address you provide for service is directly collected.
c. Information from Other Sources
We may receive information about you from third-party services, such as public databases or business directories, to verify information you provide or to assist with fraud prevention.
2. How We Use Your Information
Prospect Heights Locksmith Brooklyn uses the information we collect for various business purposes, including: * To Provide Locksmith Services: To schedule, dispatch, and perform the requested locksmith services (e.g., emergency lockouts, lock repairs, key duplication, security system installation). * To Communicate With You: To confirm appointments, provide updates on service status, respond to your inquiries, and send important service-related notifications. * To Process Payments: To process transactions for services rendered and manage billing. * To Improve Our Services: To understand how our services are used, gather feedback, and enhance the quality and efficiency of Prospect Heights Locksmith Brooklyn's offerings. * For Marketing and Promotions: To send you promotional materials or special offers related to our locksmith services, where you have consented to receive such communications. * For Internal Operations: For record-keeping, data analysis, auditing, and to develop new services. * For Security and Fraud Prevention: To protect against fraudulent or unauthorized activity and ensure the safety of our customers and employees. * To Comply with Legal Obligations: To meet our legal and regulatory requirements, including responding to lawful requests from government or law enforcement authorities.
3. Sharing Your Information
Prospect Heights Locksmith Brooklyn does not sell your personal information. We may share your information with third parties in the following circumstances: * Service Providers: We engage trusted third-party companies and individuals to perform services on our behalf, such as payment processing, website analytics (e.g., Google Analytics), customer relationship management (CRM) systems, and IT support. These third parties have access to your personal information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose. * Legal Compliance and Protection: We may disclose your information if required to do so by law, in response to a subpoena, court order, or other legal process, or if we believe in good faith that such action is necessary to (a) comply with a legal obligation; (b) protect and defend the rights or property of Prospect Heights Locksmith Brooklyn; (c) prevent or investigate possible wrongdoing in connection with our services; or (d) protect the personal safety of users of the service or the public. * Business Transfers: In the event of a merger, acquisition, reorganization, sale of assets, or bankruptcy, your personal information may be transferred as part of that transaction. We will notify you via email and/or a prominent notice on our website of any such change in ownership or control of your personal information. * With Your Consent: We may share your information with your explicit consent or at your direction.
4. Data Protection and Security
Prospect Heights Locksmith Brooklyn implements reasonable and appropriate technical, administrative, and physical security measures designed to protect your personal information from unauthorized access, disclosure, alteration, and destruction. These measures include encryption, firewalls, secure server facilities, and access controls.
While we strive to use commercially acceptable means to protect your personal information, no method of transmission over the Internet or method of electronic storage is 100% secure. Therefore, we cannot guarantee its absolute security.
5. Cookies and Tracking Technologies
Our website uses "cookies" and similar tracking technologies to enhance your browsing experience, analyze website traffic, and understand where our visitors are coming from. * Cookies: Small text files placed on your device by a web server. They allow our website to recognize your browser and remember certain information. * Types of Cookies We May Use: * Essential Cookies: Necessary for the website to function correctly (e.g., to maintain your session). * Analytical/Performance Cookies: Help us understand how visitors interact with our website by collecting information anonymously. This helps us improve our website's functionality. * Functionality Cookies: Allow our website to remember choices you make (e.g., language preferences) and provide enhanced, more personal features. * Your Choices Regarding Cookies: Most web browsers are set to accept cookies by default. You can typically modify your browser settings to decline cookies or to alert you when cookies are being sent. However, if you disable cookies, some parts of our website may not function properly.
6. Third-Party Websites
Our website may contain links to third-party websites that are not operated by Prospect Heights Locksmith Brooklyn. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.
7. Your Privacy Rights
Depending on your state of residence in the United States, you may have certain privacy rights regarding your personal information. While Prospect Heights Locksmith Brooklyn operates from New York, we recognize that our customers may reside in states with specific privacy laws, such as California (CCPA/CPRA). These rights may include: * Right to Know/Access: The right to request information about the categories and specific pieces of personal information we have collected about you. * Right to Deletion: The right to request that we delete personal information we have collected from you, subject to certain exceptions. * Right to Correction/Rectification: The right to request that we correct inaccurate personal information we maintain about you. * Right to Opt-Out of the Sale/Sharing of Personal Information: Prospect Heights Locksmith Brooklyn does not sell or share your personal information in exchange for monetary compensation. * Right to Non-Discrimination: The right not to receive discriminatory treatment for exercising your privacy rights.
To exercise any of these rights, please contact us using the "Contact Us" details provided below. We may need to verify your identity before fulfilling your request.
8. Data Retention
Prospect Heights Locksmith Brooklyn retains your personal information for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements. This period may vary depending on the type of information and the context of the service. Once your information is no longer needed, we will securely dispose of it.
9. Children's Privacy
Our services are not directed to individuals under the age of 13. Prospect Heights Locksmith Brooklyn does not knowingly collect personal information from children under 13. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us. If we become aware that we have collected personal information from a child under the age of 13 without verification of parental consent, we take steps to remove that information from our servers.
10. Changes to This Privacy Policy
Prospect Heights Locksmith Brooklyn may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will post the updated policy on our website with a revised "Last Updated" date. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.
11. Contact Us
If you have any questions or concerns about this Privacy Policy, our data practices, or if you wish to exercise your privacy rights, please contact Prospect Heights Locksmith Brooklyn using the following details:
Prospect Heights Locksmith Brooklyn 864 Atlantic Ave Brooklyn, NY 11238 Email: info@prospectheightslocksmithservices.com
